Frequently Asked Questions
Please find below answers to some common questions. Further information & a copy of our detailed Terms of Service are available on request.
Q: Why consider Stamford Dog Walking as your Dog Walker?
Established since 2003 it goes without saying we have A LOT of experience! We totally understand how difficult it is putting the wellbeing of your pets in the hands of someone else and because of this we will NEVER underestimate how much trust our customers put in us. You will receive from us a reliable & personal service. You'll find us hard working, conscientious, extremely capable & super friendly! By limiting the number of dogs we walk at any one time we provide one of the safest & attentive walks available that are respectful to other public space users. Our vehicles are not sign-written for a more discreet service which does not draw attention to the fact your home may be unoccupied. We are fully insured for Public Liability, Care, Custody & Control of Animals, Non-negligent cover & Loss of Keys cover. References are available on request from existing or former clients.
Q: What areas do you cover?
A: We currently cover the following areas in Stamford, Lincolnshire, PE9
Stamford town, Tinwell, Easton on the Hill, Ketton, Wothorpe, Great Casterton, & Collyweston.
Q: I only need help occasionally or as a one-off, are you able to help me?
A: In general, we only take on clients who need a regular, weekly dog walker & for at least 3 days per week and are unable to provide an adhoc/one off service due to the way we schedule our work.
Q: Do you work weekends/Bank Holidays?
A: Our normal working days are Monday to Friday and we don't provide a regular walking service on Weekends or Bank Holidays. We will always try & help existing clients if they need an impromptu weekend walk (additional charges will apply) but in general we are unable to take on clients who need a Weekend or Bank Holiday dog walker.
Q: Do you provide an overnight Dog or House Sitting service?
A: Unfortunately not. This requires a more dedicated service which we are unable to provide at present & we do not provide a boarding service in our home. We are also unable to provide daytime visits to dogs who will subsequently be left on their own overnight.
Q: Are the durations stated the actual length of the walk/visit?
A: For Solo walks & pop-ins the time quoted is the minimum time we will spend with your dog/at your property. We usually walk direct from your home but if it is preferable to make a very short journey to a walk we can but this may reduce the walk time very slightly to compensate depending on our schedule. For paired walks, the time begins when we start the actual walk & excludes any travelling time. Our Terms of Service detail any occasion where rarely the above may not apply.
Q: Will you let my dog off the lead?
A: If you give us off-lead consent then we will carry out our own assessment and if we are happy with your dogs recall then yes, of course, we love to see dogs running free! We would never let a dog off-lead without your consent, in an unsafe area or if deemed to have inadequate recall for your dogs own safety. Please note current Social Distancing rules may affect this.
Q: What happens next? How does it work?
A: Just give us a call or pop us an email with the type of service you are looking for, your location & of course lots of information about your dog (we also love pictures!) & we'll take it from there. If we are able to help you we then arrange a free of charge, no obligation 'Meet & Greet' consultation. Presuming you are happy to proceed, we have a little bit of paperwork that needs completing & you will be also be asked to agree to our Terms of Service (these are normally emailed over beforehand where possible). We'll agree an arrival time window with you and the length of the service & anything particular you would like us to do or not do during the walk/visit and also ask for a door key if you will not usually be at home (keys are only identifiable by us).
Q: Why consider Stamford Dog Walking as your Dog Walker?
Established since 2003 it goes without saying we have A LOT of experience! We totally understand how difficult it is putting the wellbeing of your pets in the hands of someone else and because of this we will NEVER underestimate how much trust our customers put in us. You will receive from us a reliable & personal service. You'll find us hard working, conscientious, extremely capable & super friendly! By limiting the number of dogs we walk at any one time we provide one of the safest & attentive walks available that are respectful to other public space users. Our vehicles are not sign-written for a more discreet service which does not draw attention to the fact your home may be unoccupied. We are fully insured for Public Liability, Care, Custody & Control of Animals, Non-negligent cover & Loss of Keys cover. References are available on request from existing or former clients.
Q: What areas do you cover?
A: We currently cover the following areas in Stamford, Lincolnshire, PE9
Stamford town, Tinwell, Easton on the Hill, Ketton, Wothorpe, Great Casterton, & Collyweston.
Q: I only need help occasionally or as a one-off, are you able to help me?
A: In general, we only take on clients who need a regular, weekly dog walker & for at least 3 days per week and are unable to provide an adhoc/one off service due to the way we schedule our work.
Q: Do you work weekends/Bank Holidays?
A: Our normal working days are Monday to Friday and we don't provide a regular walking service on Weekends or Bank Holidays. We will always try & help existing clients if they need an impromptu weekend walk (additional charges will apply) but in general we are unable to take on clients who need a Weekend or Bank Holiday dog walker.
Q: Do you provide an overnight Dog or House Sitting service?
A: Unfortunately not. This requires a more dedicated service which we are unable to provide at present & we do not provide a boarding service in our home. We are also unable to provide daytime visits to dogs who will subsequently be left on their own overnight.
Q: Are the durations stated the actual length of the walk/visit?
A: For Solo walks & pop-ins the time quoted is the minimum time we will spend with your dog/at your property. We usually walk direct from your home but if it is preferable to make a very short journey to a walk we can but this may reduce the walk time very slightly to compensate depending on our schedule. For paired walks, the time begins when we start the actual walk & excludes any travelling time. Our Terms of Service detail any occasion where rarely the above may not apply.
Q: Will you let my dog off the lead?
A: If you give us off-lead consent then we will carry out our own assessment and if we are happy with your dogs recall then yes, of course, we love to see dogs running free! We would never let a dog off-lead without your consent, in an unsafe area or if deemed to have inadequate recall for your dogs own safety. Please note current Social Distancing rules may affect this.
Q: What happens next? How does it work?
A: Just give us a call or pop us an email with the type of service you are looking for, your location & of course lots of information about your dog (we also love pictures!) & we'll take it from there. If we are able to help you we then arrange a free of charge, no obligation 'Meet & Greet' consultation. Presuming you are happy to proceed, we have a little bit of paperwork that needs completing & you will be also be asked to agree to our Terms of Service (these are normally emailed over beforehand where possible). We'll agree an arrival time window with you and the length of the service & anything particular you would like us to do or not do during the walk/visit and also ask for a door key if you will not usually be at home (keys are only identifiable by us).
Stamford Dog Walking
Dog Walkers in Stamford, Lincolnshire, PE9
Providing Dog Walking services in Stamford since 2003
Email: stamforddogwalking@gmail.com
© Copyright 2013-2021 Stamford Dog Walking
Dog Walkers in Stamford, Lincolnshire, PE9
Providing Dog Walking services in Stamford since 2003
Email: stamforddogwalking@gmail.com
© Copyright 2013-2021 Stamford Dog Walking
