Frequently Asked Questions
Please find below answers to some common questions. Further information & a copy of our detailed Terms of Service are available on request.
Q: Why consider Stamford Dog Walking as your Dog Walker?
Established since 2003 it goes without saying we have A LOT of experience! We totally understand how difficult it is putting the wellbeing of your pets in the hands of someone else and because of this we will NEVER underestimate how much trust our customers put in us. You will receive from us a reliable & personal service. You'll find us hard working, conscientious, extremely capable & super friendly! By limiting the number of dogs we walk at any one time we are unintimidating & respectful to other public space users. Our vehicles are not sign-written for a more discreet service which does not draw attention to the fact your home may be unoccupied. We are fully insured by a comprehensive, industry specific policy with Pet Business Insurance which includes Public Liability, Care, Custody & Control of Animals, Non-negligent cover & Loss of Keys cover. References are available on request from existing or former clients.
Q: How do you guard against the spread of Coronavirus?
A: Professional Dog Walkers are issued regularly updated guidance by the CFSG (Canine Feline Sector Group) which details the measures we should take to safeguard ourselves and our clients from Covid-19. Rest assured we will take all the necessary steps to protect you. We practice good hygiene between clients & in your home and social distancing whilst out & about is easily maintained due to the limited number of dogs we are in control of at once. It has been suggested that the virus can pass between households via surfaces such as dogs fur, collars & leads & therefore equipment or vehicles used to transport dogs is disinfected between dogs. We are mainly Solo Walkers anyway & where we may have paired dogs previously we have suspended this during the pandemic & walk from your home where possible therefore this risk is further minimised.
Q: What areas do you cover?
A: We currently cover the following areas in Stamford, Lincolnshire, PE9
Stamford town, Tinwell, Easton on the Hill, Ketton, Wothorpe, Great Casterton, Little Casterton, Tickencote, & Collyweston. Other areas may be available subject to additional charges.
Q: Do you work weekends/Bank Holidays?
A: Our normal working days are Monday to Friday and we don't provide a regular walking service on Weekends or Bank Holidays. We will always try & help existing clients if they need an impromptu weekend walk (additional charges will apply) but in general we are unable to take on clients who need a Weekend or Bank Holiday dog walker.
Q: Do you provide an overnight Dog or House Sitting service?
A: Unfortunately not. This requires a more dedicated service which we are unable to provide at present & we do not provide a boarding service in our home. We are also unable to provide daytime visits to dogs who will subsequently be left on their own overnight.
Q: Are the durations stated the actual length of the walk/visit?
A: The time quoted is the minimum time we will spend with your dog/at your property including the walk, any feeding/cleaning & any collection/settling routines. We usually walk direct from your home but if it is preferable to make a very short journey to a walk we can but this may reduce the walk time very slightly to compensate depending on our schedule. Our Terms of Service detail any occasion where rarely the above may not apply.
Q: Will you let my dog off the lead?
A: If you give us off-lead consent then we will carry out our own assessment and if we are happy with your dogs recall then yes, of course, we love to see dogs running free! We would never let a dog off-lead without your consent, in an unsafe area or if deemed to have inadequate recall for your dogs own safety. Please note current Social Distancing rules may affect this.
Q: What happens next? How does it work?
A: Just give us a call, pop us an email or message us with the type of service you are looking for & we will then establish your needs and our availability and if we can help & you would like us to proceed we then arrange a free of charge, no obligation 'Meet & Greet' consultation* so we can go through our services. Presuming you are happy for us to walk your dog or look after your pets, we have a small amount of paperwork that needs completing with essential information. You will be also be asked to agree to our Terms of Service (these are normally emailed over beforehand where possible). We'll agree an arrival time window with you and the length of the service & anything particular you would like us to do or not do during the walk/visit and also ask for a door key if you will not usually be at home (keys are only identifiable by us).
*Please note that due to Covid-19 we will need to adjust our usual Meet & Greet process but it is still possible.
Q: Why consider Stamford Dog Walking as your Dog Walker?
Established since 2003 it goes without saying we have A LOT of experience! We totally understand how difficult it is putting the wellbeing of your pets in the hands of someone else and because of this we will NEVER underestimate how much trust our customers put in us. You will receive from us a reliable & personal service. You'll find us hard working, conscientious, extremely capable & super friendly! By limiting the number of dogs we walk at any one time we are unintimidating & respectful to other public space users. Our vehicles are not sign-written for a more discreet service which does not draw attention to the fact your home may be unoccupied. We are fully insured by a comprehensive, industry specific policy with Pet Business Insurance which includes Public Liability, Care, Custody & Control of Animals, Non-negligent cover & Loss of Keys cover. References are available on request from existing or former clients.
Q: How do you guard against the spread of Coronavirus?
A: Professional Dog Walkers are issued regularly updated guidance by the CFSG (Canine Feline Sector Group) which details the measures we should take to safeguard ourselves and our clients from Covid-19. Rest assured we will take all the necessary steps to protect you. We practice good hygiene between clients & in your home and social distancing whilst out & about is easily maintained due to the limited number of dogs we are in control of at once. It has been suggested that the virus can pass between households via surfaces such as dogs fur, collars & leads & therefore equipment or vehicles used to transport dogs is disinfected between dogs. We are mainly Solo Walkers anyway & where we may have paired dogs previously we have suspended this during the pandemic & walk from your home where possible therefore this risk is further minimised.
Q: What areas do you cover?
A: We currently cover the following areas in Stamford, Lincolnshire, PE9
Stamford town, Tinwell, Easton on the Hill, Ketton, Wothorpe, Great Casterton, Little Casterton, Tickencote, & Collyweston. Other areas may be available subject to additional charges.
Q: Do you work weekends/Bank Holidays?
A: Our normal working days are Monday to Friday and we don't provide a regular walking service on Weekends or Bank Holidays. We will always try & help existing clients if they need an impromptu weekend walk (additional charges will apply) but in general we are unable to take on clients who need a Weekend or Bank Holiday dog walker.
Q: Do you provide an overnight Dog or House Sitting service?
A: Unfortunately not. This requires a more dedicated service which we are unable to provide at present & we do not provide a boarding service in our home. We are also unable to provide daytime visits to dogs who will subsequently be left on their own overnight.
Q: Are the durations stated the actual length of the walk/visit?
A: The time quoted is the minimum time we will spend with your dog/at your property including the walk, any feeding/cleaning & any collection/settling routines. We usually walk direct from your home but if it is preferable to make a very short journey to a walk we can but this may reduce the walk time very slightly to compensate depending on our schedule. Our Terms of Service detail any occasion where rarely the above may not apply.
Q: Will you let my dog off the lead?
A: If you give us off-lead consent then we will carry out our own assessment and if we are happy with your dogs recall then yes, of course, we love to see dogs running free! We would never let a dog off-lead without your consent, in an unsafe area or if deemed to have inadequate recall for your dogs own safety. Please note current Social Distancing rules may affect this.
Q: What happens next? How does it work?
A: Just give us a call, pop us an email or message us with the type of service you are looking for & we will then establish your needs and our availability and if we can help & you would like us to proceed we then arrange a free of charge, no obligation 'Meet & Greet' consultation* so we can go through our services. Presuming you are happy for us to walk your dog or look after your pets, we have a small amount of paperwork that needs completing with essential information. You will be also be asked to agree to our Terms of Service (these are normally emailed over beforehand where possible). We'll agree an arrival time window with you and the length of the service & anything particular you would like us to do or not do during the walk/visit and also ask for a door key if you will not usually be at home (keys are only identifiable by us).
*Please note that due to Covid-19 we will need to adjust our usual Meet & Greet process but it is still possible.
Stamford Dog Walking
Dog Walkers in Stamford, Lincolnshire, PE9
Providing Dog Walking services in Stamford since 2003
Email: stamforddogwalking@gmail.com
Tel: 07843 765553
© Copyright 2013-2021 Stamford Dog Walking
Dog Walkers in Stamford, Lincolnshire, PE9
Providing Dog Walking services in Stamford since 2003
Email: stamforddogwalking@gmail.com
Tel: 07843 765553
© Copyright 2013-2021 Stamford Dog Walking
